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Equal Housing Opportunity
My Rent Solution

Terms of Service

Last updated: September 14, 2026

These Terms of Service ("Terms") are a contract between you and My Rent Solution LLC ("My Rent Solution," "we," "us," or "our"). By accessing or using the My Rent Solution website and services (the "Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Nature of the Service; Not Legal or Financial Advice

My Rent Solution is a technology platform that helps renters discover rental properties and connect with property managers, real estate professionals, and optional credit-readiness tools. We are not a real estate broker, real estate agent, lender, mortgage broker, credit repair organization, credit counseling agency, debt settlement provider, law firm, or a consumer reporting agency as those terms are defined by law.

  • We do not make housing decisions, approve applications, negotiate leases, or originate any loan or financing.
  • Nothing in the Service is legal, tax, accounting, investment, or financial advice, or an offer or solicitation to lend or extend credit.
  • Property listings are provided by third parties (property managers and listing data sources) and are not verified by us unless expressly marked "verified."
  • Any credit-related tools offered through the Service are provided by independent third parties (such as SmartCredit®, a ConsumerDirect product) under their own terms, and we do not provide credit repair services or act on your behalf to improve your credit record, history, or rating in exchange for money.

By using the Service, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

2. Equal Housing Commitment

We do business in accordance with the Federal Fair Housing Law. It is illegal to discriminate against any person because of race, color, religion, sex, handicap, familial status, national origin, sexual orientation, or gender identity.

We comply with the federal Fair Housing Act (42 U.S.C. 3601 et seq.), the Michigan Elliott-Larsen Civil Rights Act, the Michigan Persons with Disabilities Civil Rights Act, and Michigan's source-of-income protections for rental housing (MCL 554.601c), to the extent they apply to our activities. We do not permit listings or profile requirements that express a preference, limitation, or discrimination based on race, color, religion, national origin, sex (including sexual orientation and gender identity), familial status, disability, age, marital status, or lawful source of income. We screen listing content for discriminatory statements and remove content that violates this policy. Report suspected discriminatory listings to legal@myrentsolution.com.

3. Accounts and Registration

To use certain features you must create an account. You agree to:

  • Provide accurate, current, and complete information, including your legal name
  • Maintain and update your information to keep it accurate
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

You may sign in using Google OAuth. When you do, you authorize us to receive your basic profile information (name, email) from the provider, and you are subject to the provider's terms of service.

4. Credit Information and Consumer Reports

The Service integrates with SmartCredit® (a ConsumerDirect product) so you can access credit information through your own account with that provider. Important disclosures:

  • Your authorization. When you link a SmartCredit account or complete enrollment through the Service, you authorize us to access and use your credit profile information, as described in our Privacy Policy, to match you with properties and generate recommendations.
  • Fair Credit Reporting Act. Credit information is governed by the Fair Credit Reporting Act (15 U.S.C. 1681 et seq.). We access such information only with your authorization and only for purposes you have approved (such as matching and recommendations). You have the right to a free annual file disclosure from each national credit bureau at annualcreditreport.com or 1-877-322-8228 — this right is unaffected by anything in the Service, and you should not pay a third party for your free annual disclosure.
  • Accuracy and disputes. We do not furnish or alter the information in your credit file. If you believe information in your credit report is inaccurate or incomplete, you have the right to dispute it directly with the consumer reporting agency and the furnisher under the FCRA. Information about how to dispute is available at consumerfinance.gov and from SmartCredit.
  • Not credit repair. We are not a credit repair organization as defined by the Credit Repair Organizations Act (15 U.S.C. 1679 et seq.), and the Service is not intended to improve your credit record, history, or rating for a fee. Content about credit habits is general education only.
  • No adverse action by us. We do not take adverse action against you based on your credit information. Property managers, not us, make all housing decisions. Credit scores and reports vary between providers, and we do not warrant their accuracy or completeness.

5. Fees, Billing, and Cancellation

Some features of the Service are free. Optional tools carry fees, disclosed before you enroll. For example, SmartCredit credit monitoring is billed by ConsumerDirect (currently $24.99 per month) when you enroll through the Service.

  • Clear terms before enrollment. You will see the price, billing frequency, what is included, and the cancellation mechanism before you are charged.
  • Recurring billing. Subscriptions renew automatically until you cancel. Cancellation instructions are provided at enrollment and in your account with the provider; we also explain how to cancel in our Help Center.
  • Cancel anytime. You may cancel a subscription at any time through the provider. Cancellation stops future charges; it does not refund the current billing period unless the provider's terms provide otherwise.
  • Taxes. You are responsible for any applicable taxes.
  • Payment processing. Payment is processed by the third-party provider or its processor, not by us. We do not store your payment card details.

We do not require the purchase of any credit product or subscription to browse listings or create a renter profile.

6. Communications and Consent

  • Service messages. We send transactional messages (account verification, security notices) as necessary to operate your account.
  • Email marketing. Where you opt in, we may send marketing emails. Every marketing email includes an unsubscribe mechanism, and we honor opt-outs promptly.
  • Calls and texts. If you provide a phone number, you agree we and our service providers may contact you at that number about your account or inquiry using automated or prerecorded means, to the extent permitted by law and consistent with our Privacy Policy. You may withdraw this consent at any time by following the opt-out instructions provided, or by contacting support@myrentsolution.com. We do not sell your number or consent to third parties for their own marketing.

7. Prohibited Uses

You agree not to use the Service:

  • To discriminate against any person on the basis of race, color, religion, national origin, sex (including sexual orientation and gender identity), familial status, disability, age, marital status, lawful source of income, or any other characteristic protected by federal, state, or local law, or to post listings that express such a preference or limitation
  • To post listings or requirements you know to be false, misleading, or already rented, sold, or unavailable
  • To misrepresent your identity, your authority to list a property, or your interest in a property
  • To scrape, crawl, or harvest the Service or its content beyond what our public interfaces expressly permit
  • To interfere with the Service's security features
  • To transmit malicious code, spam, or phishing

8. Third-Party Services

The Service relies on third parties, including Google (OAuth and fonts), Vercel (hosting), Neon (database hosting), Postmark (transactional email), SmartCredit / ConsumerDirect (credit tools), and GoHighLevel (CRM). Your use of their products is subject to their terms, and we are not responsible for their availability, accuracy, or conduct.

9. Intellectual Property; DMCA

The Service and its original content are owned by My Rent Solution LLC and protected by intellectual property laws. If you believe content on the Service infringes your copyright, send a notice consistent with the Digital Millennium Copyright Act (17 U.S.C. 512) to our designated agent at legal@myrentsolution.com, including the identification of the work, the URL of the allegedly infringing material, your contact information, a statement of good-faith belief, and a statement, under penalty of perjury, that the information is accurate and you are the owner or authorized to act for the owner. We respond to valid notices and terminate repeat infringers.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. We do not warrant that property listings are accurate, complete, or still available; that matches or recommendations mean you will qualify for any property; that credit information is accurate or complete; or that the Service will be uninterrupted or error-free.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MY RENT SOLUTION LLC SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS. OUR TOTAL LIABILITY ARISING FROM THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US (NOT OUR THIRD-PARTY PROVIDERS) IN THE TWELVE MONTHS PRECEDING THE CLAIM. Nothing in these Terms limits rights you cannot waive under the Fair Credit Reporting Act or other law.

12. Dispute Resolution

Informal resolution first. Before filing a claim, contact us at legal@myrentsolution.com and we will try to resolve it.

13. Termination

We may suspend or terminate your access for violation of these Terms, including posting discriminatory or misleading listings. You may stop using the Service at any time; deleting your account does not cancel third-party subscriptions you enrolled in through the Service — cancel those with the provider.

14. Changes to These Terms

We may update these Terms. For material changes we will provide at least 30 days' notice by email or in-Service notice before the revised Terms take effect. Continued use after the effective date constitutes acceptance.

15. Governing Law; Contact

These Terms are governed by the laws of the State of Michigan (and federal law of the United States) without regard to conflict-of-law rules. Questions? Contact us:

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