Welcome to MyRent Solution ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
By using MyRent Solution, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
Name, email address, and phone number
Account credentials and authentication information
Credit report data and credit scores
Property preferences and search history
Payment information (processed securely through third-party providers)
Profile information and preferences
2.2 Automatically Collected Information
When you use our service, we automatically collect certain information, including:
Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, features used)
Location data (if you grant permission)
Cookies and similar tracking technologies
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. Cookies are small data files stored on your device.
3.1 Types of Cookies We Use
Essential Cookies: Required for the service to function properly (authentication, security)
Analytics Cookies: Help us understand how visitors interact with our service
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Used to deliver relevant advertisements
3.2 Third-Party Cookies
We use third-party services that may set cookies on your device:
Google Analytics: For website analytics and performance monitoring
PostHog: For product analytics and user behavior tracking
Google OAuth: For authentication services
Vercel: For hosting and performance optimization
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our service.
4. How We Use Your Information
We use the information we collect for the following purposes:
To provide, maintain, and improve our service
To process transactions and send related information
To match you with properties based on your credit profile
To send you service-related communications (account updates, security alerts)
To respond to your inquiries and provide customer support
To detect, prevent, and address technical issues and security threats
To comply with legal obligations and enforce our terms
To analyze usage patterns and improve user experience
5. Google Services
We use several Google services to provide and improve our service:
5.1 Google OAuth Authentication
You can sign in to MyRent Solution using your Google account. When you choose to sign in with Google, we receive your basic profile information (name, email address) as permitted by your Google account settings. We use this information solely for authentication and account creation purposes.
We use Google's Gemini AI to provide personalized credit feedback and recommendations. Your credit information is processed by Google's AI services in accordance with Google's data processing terms.
5.3 Google Fonts
We use Google Fonts to display text on our website. When you visit our site, Google may collect certain information about your device and browser. For more information, see Google's Privacy Policy.
6. Third-Party Services and Partners
We rely on trusted third-party service providers to operate our platform. These partners help us deliver, maintain, and improve our service:
6.1 Analytics Services
PostHog: We use PostHog for product analytics to understand how users interact with our service and improve user experience. PostHog's Privacy Policy: https://posthog.com/privacy
Google Analytics: For website analytics and performance monitoring
6.2 Infrastructure and Hosting
Vercel: Our application is hosted on Vercel. Vercel processes your data as necessary to provide hosting services. Vercel's Privacy Policy: https://vercel.com/legal/privacy-policy
Postmark: We use Postmark to send transactional emails (password resets, verification emails, notifications). Postmark's Privacy Policy: https://postmarkapp.com/privacy-policy
6.4 Credit and CRM Services
SmartCredit: We integrate with SmartCredit to provide credit report services. When you use our credit features, SmartCredit processes your credit information. SmartCredit's Privacy Policy: https://www.smartcredit.com/privacy
GoHighLevel: We use GoHighLevel for customer relationship management (CRM). Your contact information may be synced to GoHighLevel for customer service and follow-up purposes. GoHighLevel's Privacy Policy: https://www.gohighlevel.com/privacy-policy
7. Email Policy and Anti-Abuse
7.1 Email Communications
We send emails for the following purposes:
Account verification and security notifications
Password reset requests
Service updates and important announcements
Property matches and recommendations (if you opt in)
Customer support responses
7.2 Anti-Spam Policy
We are committed to preventing spam and abuse:
We only send emails to users who have created an account or explicitly requested information
All marketing emails include an unsubscribe option
We use double opt-in for email subscriptions
We monitor for and prevent email abuse, including unauthorized use of our email services
We comply with CAN-SPAM Act and other applicable anti-spam regulations
We use industry-standard email authentication (SPF, DKIM, DMARC) to prevent spoofing
7.3 Reporting Abuse
If you receive unsolicited emails claiming to be from MyRent Solution, or if you suspect abuse of our email services, please report it immediately to: abuse@myrentsolution.com
8. Data Security and Storage
We implement industry-standard security measures to protect your information:
Encryption of data in transit (HTTPS/TLS)
Encryption of sensitive data at rest
Secure password hashing (bcrypt)
Regular security audits and updates
Access controls and authentication requirements
Secure database hosting with Neon
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
9. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
With your explicit consent
To service providers who assist us in operating our service (under strict confidentiality agreements)
To comply with legal obligations or respond to lawful requests
To protect our rights, property, or safety, or that of our users
In connection with a business transfer (merger, acquisition, etc.)
10. Your Rights and Choices
You have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal requirements)
Portability: Request transfer of your data to another service
Opt-out: Unsubscribe from marketing communications
Account Deletion: Delete your account and associated data
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to the transfer of your information to these countries.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us: